Welcome to our new ordering portal!

As with any new system, there may be a few minor adjustments while everything settles in. We really appreciate your patience during this transition.
If you notice any issues, please let us know as soon as possible at [email protected] or 01227 201564.

Customer Service

At ProMedics UK Ltd, we pride ourselves on providing exceptional customer service to veterinary practices across the UK. Our dedicated team is here to help you with any queries, orders, or support you may need.

Contact Us

Our customer service team is available during business hours to assist you:

Phone: 01227 201564
Email: [email protected]

How We Can Help

Whether you need assistance with product information, order tracking, account management, or have questions about our range of human medicines and healthcare products, our experienced team is ready to help. We understand the importance of timely delivery and accurate orders for your practice.

Opening Hours

Monday - Friday: 9:00am - 5:00pm
Saturday - Sunday: Closed

For urgent matters outside of business hours, please email us and we will respond as soon as possible.

Copyright © 2026 . ProMedics UK Ltd. All Rights Reserved.