Delivery Information

ProMedics UK is committed to providing fast and reliable delivery of human medicines and healthcare products to veterinary practices across the UK.

Delivery Times

Orders placed before 3:00pm Monday to Thursday are usually dispatched the same day for next working day delivery. Orders placed after the cut-off time, or on Fridays after 2:00pm, weekends or bank holidays, will be processed on the next working day.

Delivery Charges

Free shipping available, subject to minimum order value.

Track Your Order

You can track your order status and view your order history by logging into your account.

Delivery Areas

We deliver to veterinary practices throughout the UK using trusted courier partners.

Special Delivery Requirements

Some products, including controlled drugs and temperature-controlled items, may have additional delivery or handling requirements. Where applicable, our team will contact you to arrange any special delivery requirements before dispatch.

For any delivery queries, please contact us on 01227 201564 or email [email protected]